ASG Auto Sports

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30 Day Return Window

1.Returns or exchanges must be made within 30 days of delivery date. All sales are FINAL after 30 days.

2.All returns and exchanges must be authorized first. Please contact us for a Return Merchandise Authorization (RMA) Number. Any return that does not include an RMA number, will be refused and sent back.

3.Once the RMA number has been issued, the return package must be received within 30 day of the delivery date. After the 30 day return window, there will be a 10% deduction fee for every 2 weeks the return is late. No refunds after 4 months of order payment date.

4.Returns must be in the original packaging, new condition, non-altered, well packed and include all items, manuals and accessories originally shipped with the package.

5. If the return item is damaged, scratched, altered, dirty, missing hardware, or in any other form where our product was not properly handled, customer’s will only be eligible for an up-to 50% refund.

 

Return Shipping

We will be responsible for return shipping if the item was shipped incorrect or defective. If this is the case, a pre-paid RS label will be provided.

If the return is NOT due to our error, the following applies:

1.Customers will be responsible for the return shipping.

2. Our discounted RS labels may be offered per customer's requests and expense. In addition to the initial shipping fee, the cost of RS label will be deducted from the refund.

3.We will not reimburse customers for any shipping receipts purchased through outside vendors.

4.The return shipping carrier must have a valid tracking number (we are not responsible for returns lost by shipping carriers).

5.Initial shipping and handling charges will NOT be refunded if any.

6.Customers are also responsible for shipping cost both ways on refused or returned undeliverable items.

 

Refund Process 

After the return is received, please allow 7 business days for us to issue a refund. We reserve the right to inspect the item being shipped back. Any RMA return found not to be defective when inspected, would incur a return shipping charge/restocking fee. No refunds in any situations after 4 months of order payment date.

 

News & Events

 

FREE SHIPPING

Free Shipping Entire Store.No minumum purchase. Free shipping is valid only for U.S. domestic 48 states physical address with standard ground service. We do not ship to APO/FPO address.

Travel season is just around corner. We added some very popular new products that you will need for your travel.

  • OE style crossbars for 2011 up Grand Cherokee
  • OE style crossbars for 2010 up Chevy Equinox
  • OE style crossbars for 2012 up Honda CR-V
  • OE style crossbars for 2016 up Ford Explorer
  • OE style crossbars for 2014 up Subaru Forester


 

 

 

 

Auto Sports Group
info@asgautosports.com
Toll Free: 800.469.7566
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